|
MKB REALTORS, as a company that offers a broad range of services from limited to full service, listens, delivers and continues to serve our clients long after the sale is complete. Our services include MKB Property Management Division and MKB Relocation Division, with a membership in Cartus Broker Network. MKB, REALTORS also provides mortgage services through Atlantic Bay Mortgage, with locations in our Roanoke office.
MKB REALTORS, with more than three decades of experience, has grown into one of the largest and most successful real estate companies in the region. Our scope is international as we help corporations and individuals relocate to the Roanoke area, manage properties from homes to commercial businesses, and secure loans for clients (including FHA and VA loans) for new home construction, home purchases and refinances.
We distinguish ourselves through our dedication to providing qualified, educated associates. Our commitment to state of the art technology also assists us to provide a professional real estate experience.
Experienced Professionals Steve Hoover, the principal broker, and broker/owners Lee Mastin, Betty Kirkland, Chan Bolling, Anne Baldridge and Luke Waldrop, have spent their lives in the real estate industry. They have kept their focus on full customer service and straightforward honesty from the moment an inquiry arrives to the end of a client transaction. Their attitudes of fairness, ethical behavior and a desire to help have won several business awards - MKB REALTORS' Relocation Services is No. 1 in the Valley and has been awarded Cartus Broker Network's Five Star Circle of Excellence - and has developed services such as loan qualifications and mortgages, fix-up services, credit information and 24-hour maintenance under their Property Management company.
Service to Community and Clients The greatest percentage of our business is through referral and from repeat clients. We are committed to serving our clients and serving our communities. Steve Hoover, for example, has chaired many National Association of REALTORS' committees and has been local and state president of the REALTOR organization, while Betty Kirkland, Luke Waldrop and Kit Hale, Director of Sales, are past presidents of the Roanoke Valley Association of REALTORS. Leadership and civic duties also include coaching, and volunteering with and serving on the boards of museums and charitable organizations such as the Junior League of Roanoke Valley, the Art Museum of Western Virginia, Habitat for Humanity, and the SPCA. MKB has been honored each year with the Distinguished Service Award from the Roanoke Valley Association of REALTORS - a coveted award recognizing our commitment to the industry and community.
The Edge of Technology MKB's use of technology is one of our major distinctive factors. Our international reach through the Cartus Broker Network, as well as virtually every relocation service available, has enabled us to assist in over 200 relocation transactions annually. Our web site offers clients instant response to their queries, virtual open house tours and the ability to customize their home searches by price range, property type, location and description. Color technology, digital imagery, and a technology savvy staff enable our associates to best meet our client's needs. And our use of electronic lock-boxes has made homes more accessible to a wider variety of agents and their clients, while providing a higher level of security with the ability to supply instant activity information.
Experience and Education In addition, our agents are on the cutting edge of the industry through the training we emphasize and encourage. New agents go through an extensive program that covers market analysis, buyer qualification, buyer agency and purchase cost calculation. Experienced agents pair up with new agents to guide them along in the skills of client communication, follow-up details and closings. The objective, no matter what the method, remains the same at MKB, REALTORS: to meet the real estate needs of our clients and customers. |